Industry-Leading Service & Support

We work the way you want to, with no one going further to help you and your customers.

Offering nationwide customer support, tailored training packages and a rapid-response to all queries is just some of the ways we support our customers.

28 day ‘come-back’ period

It is very rare that any of our products fall short of our retailers’ expectations. However, if you find any fault and report it within 28 days, we will immediately replace it for you. No quibbles.

Nationwide customer care

We can provide after-sales service direct to your customers in their home, ensuring a rapid, hands-on, speedy response. Any problem, and we can be quickly on hand to make sure that your customer’s problem is happily resolved.

Training support

If you or your team need sales training or any product familiarisation, we can tailor a programme to suit you. This can be done on your premises, at our state-of-the-art Marketing Suite or even online.

Retailer forums

We always welcome feedback from our retailers; this helps us to develop our products and our service. If you would like to join one of our forums, just let us know.