We Set the Highest Standards
Our high performance products have been specifically designed to meet the needs of today’s customer.
At Symphony, we are acutely aware of the need to minimise our carbon footprint and the impact our activities have on future generations and as such we have invested in technology to maximise energy efficiently and source sustainable materials.
We were the first company in our industry to gain the quality assurance accreditation BS 9002 Part 2 and ISO 9001-2008. Quality management processes are all about continuous improvement, review and development. Symphony was awarded this certification in recognition of the quality and consistency of its production and control systems.
We have been awarded the ISO14001: 2015 standard for our Environmental Management System for which we are audited twice a year. We were the first company in the industry to attain the previous 2004 standard BS EN ISO14001: 2004 for recognising and controlling the effects of manufacturing on the environment.
Symphony is a recipient of the FIRA Gold Award which is the ultimate mark of product excellence within the furniture industry. This award provides a solid reassurance that a product meets all necessary standards. The award provides comprehensive testing and ongoing auditing programmes, for a complete range or item of furniture, thus ensuring that it has been manufactured to the highest possible standards.
Symphony became the first in the industry to be certified with a full Forest Stewardship Council® (FSC®) chain of custody. The trademark indicates that wood used comes from a well-managed forest in accordance with strict environmental, social and economic standards. We are committed to supporting international systems of timber from independently verified, well managed forests. All our timber-based materials are sourced with full FSC® certification.
Made in Britain
Our production facility in Barnsley, South Yorkshire sets the benchmark for the whole UK furniture industry. It boasts some of Europe’s most advanced manufacturing and assembly technology, and all our products are made to the most stringent quality standards.
All Kbsa members follow an Approved Code of Conduct and are subject to strict monitoring to make customers get the best professional service available.